Competing in a Fintech World – How banks should adapt to the context to stay ahead | cashmanagement.bnpparibas.com

While many developments and innovations have initially been targeted at the retail banking sector (i.e., individuals) where customer experience is key, corporate treasurers will increasingly expect a comparable level of digitisation, sophistication and quality of the customer experience in a business context. The question is whether banks or financial technology (fintech) companies are best positioned to respond to these changing needs.     The innovation dilemma

Source: Competing in a Fintech World – How banks should adapt to the context to stay ahead | cashmanagement.bnpparibas.com

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